KAPUHALA Shop

-  CONTACT US  -

For questions about any of our products, or help with placing your order, don't hesitate to contact us:

Email: tribe@kapuhala.com 

Phone #: 9120 0177

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Frequently asked questions

Can I pay by credit card?

We accept Paypal and HSBC bank transfer as online payment options. Kapuhala Space Ltd 652 094707 838



Do you deliver?

Deliveries are only available to Discovery Bay, Tung Chung, Tsing Yi and locations along Hong Kong and Tsuen Wan MTR lines during office hours.
Delivery within Discovery Bay is free with a minimum spend of $200. Purchases below $200 will be charged a $20 delivery fee. Alternatively, you may also choose to pick up your order at our studio in North Plaza. Room 13 and 15 L/G, Block 2, Discovery Bay. To ensure someone is there to serve you please WhatsApp us at 9120 0177 to arrange a time. For orders by customers from Hong Kong and Kowloon islands delivery charge is $50 with a minimum purchase of $300. Your order is typical shipped within 48 hours. Free shipping for purchases of $500 and more.



What is the minimum order amount?

For Discovery Bay residents the minimum order amount is $200. There is no minimum order amount if you choose studio pick up as your delivery option. For customers from HK and Kowloon islands, minimum order is $300.



Can I return or exchange the goods I purchased?

We strive to supply the best possible quality products to our customers. However, in the unlucky case of you receiving damaged goods, we can provide an exchange or a refund. Please take a picture of the issue with your received goods and email or WhatsApp it to us. After the case is assessed please arrange a return shipment back to our studio in Discovery Bay and we will send your new order or refund your money. Unwanted goods do not qualify for a refund.